Projects - Revance
Revance is a biotechnology company focused on innovative aesthetic and therapeutic offerings, as well as financial technology services for aesthetic medical.
Product Designer: Om Kumar
Creative Director: Opie Opfer
Project Manager: Michelle Luk, Kaitlyn Steward
Role:
Product Designer
Timeline:
2021-2024
Platform:
iOS & Android, PWA, Web

Context
Revance X is an innovation lab dedicated to pioneering 0-1 bets that elevate profitability and operational efficiency for medical practices, with a strong focus in the aesthetics space.
The Problem
Aesthetic medical practices faced inefficiencies with long consultation times and struggled to maximize their digital footprint.
Difficulties in lead generation and patient conversions persisted due to inadequate web strategies and lackluster online engagements.
Practices needed differentiated, tech-forward solutions to stay ahead in a competitive industry.
The Solution
Revance X implemented a series of integrated digital initiatives:
ReBrand: Comprehensive branding solutions and web makeovers.
ReForm: Workflow and booking optimizations for better practice efficiency.
ReAct: Launching new digital experiences in rapid cycles.
ReView: Measurement and analytics systems to optimize user experience.
ReRank: SEO and discoverability enhancements.
ReNews: Professional education and insights distributed digitally.
Additional projects included custom apps, websites, and social campaigns tailored to the unique needs of each practice.
Projects
A diverse set of projects was conceptualized, designed, and launched, each contributing to significant digital transformation:
Restorative Injectables Website: Patient and provider education around advanced injectable treatments.
Doris Day Dermatology Website: A robust site for this prominent dermatology clinic, improving patient journeys and appointment bookings.
D'Day Masterclass: Educational micro-site and scheduling platform for practice-led training sessions.
Revance Loyalty: Rewards platform to build retention and recurring practice visits.
ReFace App: Progressive Web App for quick assessment and patient intake, enhancing consultation effectiveness.
ReForm: Integrated quick consultation booking and workflow management.
Premiere Aesthetics Solutions (PAS) Website: A digital showcase and conversion tool for a multi-location practice.
Revance Services: Revance Services empower aesthetic practices with consulting, marketing, technology, and talent solutions to drive growth and deliver exceptional patient experiences.
Social Ad Campaigns: Targeted paid media for lead generation and awareness.
Revance Showreels: Short-form branded video content optimized for social platforms.
Impact
Reduced average consultation times by 60% for beta users.
Web traffic and new leads doubled for digitally optimized practices.
Up to 350% increase in qualified leads in just two weeks for select clients.
Delivered exclusive, high-value offerings to 20+ partner clinics.
Conclusion
Through a blend of brand innovation, technological enhancements, and digital marketing, Revance X enabled aesthetic practices to break new ground in patient engagement and business performance.
Takeaways
Custom tech and branding initiatives deliver immediate and lasting impact in healthcare aesthetics.
Deep practitioner collaboration ensures meaningful, scalable solutions with real-world value.
Agile, data-driven strategies are essential to thrive in the fast-evolving medical market.