Comprehensive Home Management — Keypa
Keypa is an advanced home management platform designed to revolutionize the way property owners, tenants, and managers handle residential properties through an intuitive digital solution.
Senior Product Designer: Om Kumar
Design Head: Joel Wasserman
Founder: Michael Klevansky
Role:
Senior Product Designer
Timeline:
12 weeks
Platform:
iOS & Android

Context
Managing multiple properties often involves fragmented communication, manual rent collections, and inefficient maintenance processes. Keypa envisioned a unified portal accessible via mobile and web to tackle these challenges, providing streamlined operations for all stakeholders.
The Problem
Key challenges faced by stakeholders included:
Disjointed communication channels leading to delays and misunderstandings.
Manual rent tracking prone to errors and late payments.
Lack of a centralized database for property and lease information.
Paper-based lease renewals causing missed opportunities and extra administrative work.
The Solution
To solve these, the Keypa mobile app—which you designed—brought multiple innovative features into one platform:
A unified tenant and landlord portal that centralizes communications, payments, and documentation.
Automated rent tracking and online payment processing to reduce errors and speed up collections.
Digital maintenance requests improving reporting and resolution times through real-time updates.
Automated lease renewal notifications to cut down missed renewals and increase retention.
Real-time messaging and alerts to keep all parties connected and informed instantly.
Cloud-based property data management enabling accessible, organized, and actionable insights.
The app is available on Google Play and Apple App Store, ensuring cross-platform usability and accessibility.
Impact
Your app and the broader Keypa solution delivered tangible results:
Up to 40% improvement in administrative efficiency, reducing paperwork and manual follow-ups.
Increased tenant satisfaction driven by fast communication and transparent maintenance handling.
Enhanced rent payment rates due to easy, digital payment options and timely reminders.
Reduced missed lease renewals, improving overall tenant retention.
Smarter decision-making supported by centralized, real-time property data.
Conclusion
Through the design and development of the Keypa app, you contributed a holistic, end-to-end solution that digitized and streamlined home management. By tackling core pain points with user-friendly, actionable features, Keypa transformed the property management experience into a seamless, efficient process for landlords, tenants, and property managers alike.
Takeaways
Innovative app design can unify fragmentation and inefficiencies inherent in traditional home management.
Automation, real-time updates, and cloud technology cultivate better relationships and financial outcomes.
Cross-platform accessibility ensures adoption and convenience across diverse user groups.